Our Commitment to Compliance
Omaza Innovations LLP is committed to operating in full compliance with all applicable laws, regulations, and industry standards. We maintain rigorous compliance programs to protect our users, partners, and stakeholders.
Legal Framework
Information Technology Act, 2000
Omaza complies with India's IT Act and its amendments, including:
- Electronic Commerce regulations
- Digital signatures and authentication
- Cyber security provisions
- Data protection requirements
Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
As a significant social media intermediary, we adhere to:
- Due Diligence: Implementing measures to prevent unlawful content
- Grievance Redressal: Appointed Grievance Officer to address user complaints
- Content Removal: 24-hour response time for prohibited content
- Traceability: Maintaining records per legal requirements
- Monthly Reports: Publishing compliance reports
Consumer Protection (E-Commerce) Rules, 2020
- Fair business practices
- Transparent terms and conditions
- Clear refund policies
- Consumer grievance redressal
Data Protection Compliance
Personal Data Protection
While India's Personal Data Protection Bill is pending, we follow global best practices:
- Data Minimization: Collect only necessary information
- Purpose Limitation: Use data only for stated purposes
- Storage Limitation: Retain data only as long as necessary
- Security Measures: Industry-standard encryption and protection
- User Rights: Access, correction, deletion, and portability
International Standards
- GDPR-compliant for European users
- CCPA-aligned for California users
- ISO 27001 security framework adherence
Content Compliance
Prohibited Content Removal
We promptly remove content that violates Indian law:
- National Security: Content threatening sovereignty, integrity, or security
- Public Order: Content inciting violence or disturbing peace
- Defamation: False statements damaging reputation
- Obscenity: Content violating decency or morality
- Child Safety: CSAM and child exploitation material
Copyright & Intellectual Property
- DMCA-compliant takedown process
- Copyright Act, 1957 adherence
- Designated copyright agent
- Repeat infringer policy
Financial Compliance
Payment & Transaction Compliance
- RBI Guidelines: Compliance with payment system regulations
- UPI Integration: NPCI-approved payment gateway partners
- KYC Norms: Know Your Customer procedures for high-value transactions
- AML/CFT: Anti-Money Laundering and Counter Financing of Terrorism measures
- GST Compliance: Proper tax collection and remittance
Financial Reporting
- Companies Act, 2013 compliance
- Audited financial statements
- Proper accounting standards (Ind AS)
Age Verification & Child Safety
Omaza is strictly an 18+ platform:
- Age Verification: Multi-step verification during registration
- Proactive Monitoring: AI detection of potential minors
- Zero Tolerance: Immediate account termination for underage users
- POCSO Compliance: Protection of Children from Sexual Offences Act adherence
- Reporting Mechanism: Direct channel to NCMEC and Indian authorities
Advertising Standards
Advertising Code Compliance
- ASCI (Advertising Standards Council of India) guidelines
- Truthful and non-misleading advertisements
- No surrogate advertising
- Responsible alcohol/tobacco-related content (prohibited)
- Clear disclosure of sponsored content
Appointed Officers
Grievance Redressal Officer
Per IT Rules 2021, users can reach our Grievance Officer:
Nodal Contact Person
For 24x7 coordination with law enforcement:
Law Enforcement Cooperation
Omaza cooperates fully with law enforcement agencies:
- Data Requests: Prompt response to valid legal requests
- Emergency Disclosure: Immediate action for life-threatening situations
- Investigation Support: Dedicated team for law enforcement liaison
- Content Preservation: Data retention for legal proceedings
- Transparency: Semi-annual reports on government requests
Legal Request Process
- Valid court orders, search warrants, or emergency requests accepted
- Verification of requestor identity and jurisdiction
- User notification unless legally prohibited
- Records of all requests maintained
Transparency Reporting
We publish regular transparency reports covering:
- Content Moderation: Violations detected, content removed, appeals processed
- User Reports: Number and types of user complaints
- Government Requests: Data requests, content removal orders
- Account Actions: Suspensions, bans, warnings issued
- Safety Metrics: Response times, resolution rates
Report Frequency: Published quarterly on our website
Employee Compliance Training
All Omaza employees undergo:
- Onboarding Training: Compliance fundamentals and policies
- Data Protection: Handling user data responsibly
- Security Awareness: Identifying and preventing threats
- Ethics Training: Ethical decision-making and conduct
- Annual Refreshers: Updated training on new regulations
Continuous Improvement
We continuously enhance our compliance program through:
- Regular policy reviews and updates
- Monitoring regulatory changes
- Industry best practice adoption
- User feedback integration
- External expert consultations
- Technology upgrades for compliance automation