Introduction

At Omaza Innovations LLP ("Omaza", "we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Last Updated: January 2025

Effective Date: January 1, 2025

Information We Collect

Personal Information

We collect information that you provide directly to us:

  • Account Information: Phone number, email address, username, profile picture, date of birth
  • Profile Data: Bio, interests, preferences, language settings
  • User Content: Messages, photos, videos, voice recordings, comments
  • Payment Information: For in-app purchases (processed through secure third-party payment processors)

Automatically Collected Information

  • Device Information: Device type, operating system, unique device identifiers, mobile network information
  • Usage Data: App features used, time spent, interaction patterns, crash reports
  • Location Data: Approximate location based on IP address (not precise GPS location)
  • Cookies and Similar Technologies: To enhance user experience and analyze app usage

How We Use Your Information

We use the collected information for:

  • Service Delivery: Providing and maintaining our platform, processing transactions
  • Personalization: Customizing content and recommendations based on your preferences
  • Communication: Sending updates, notifications, and responding to inquiries
  • Safety & Security: Detecting fraud, preventing abuse, enforcing our terms
  • Analytics: Understanding how users interact with our app to improve features
  • Legal Compliance: Meeting legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

Third-party companies that help us operate our business:

  • Cloud storage providers (AWS)
  • Payment processors
  • Analytics services
  • Content moderation partners (DeepClear)

Legal Requirements

When required by law, court order, or government request, or to:

  • Comply with legal obligations
  • Protect rights, property, or safety of Omaza, our users, or others
  • Prevent fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit (TLS 1.2+) and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Secure data centers with physical security measures
  • Employee training on data protection

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Limit how we use your data in certain circumstances

To exercise these rights, contact us at privacy@omaza.in

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When you delete your account:

  • Your profile and content are removed from public view immediately
  • Most data is deleted within 30 days
  • Some data may be retained longer for legal or security purposes
  • Anonymized usage data may be retained for analytics

Children's Privacy

Omaza is intended for users aged 18 and above. We do not knowingly collect information from anyone under 18. If we discover that a user is under 18, we will:

  • Immediately terminate the account
  • Delete all associated personal information
  • Take steps to prevent future underage access

If you believe a child under 18 is using our service, please contact us at safety@omaza.in

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

Our primary servers are located in India. By using Omaza, you consent to the transfer of information to India and other countries where we operate.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending you an in-app notification for significant changes

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@omaza.in

Data Protection Officer: dpo@omaza.in

Address: Omaza Innovations LLP, 91 Springboard, Koramangala, Bengaluru, Karnataka 560034, India

Response Time: We respond to privacy inquiries within 7 business days